Verified riders
Riders register in the app and submit their identity document, driving permit, motorcycle details and vehicle documents, a selfie and an emergency contact. FataMoto reviews each application and approves it, rejects it or asks for more information. Access can be limited or suspended for expired documents, unsafe conduct or fraud.
Know your rider and motorcycle
Before your rider arrives you can see their name, their motorcycle and its plate number. Check them against the rider who turns up.
A trip that starts at your pickup point
The rider cannot start the trip until their verified GPS position is within 100 metres of your pickup point.
Live tracking and trusted contacts
You can follow your trip live on the map. You can add trusted contacts in the app. They are notified when you share a ride or trigger SOS.
Help during a ride
Open Safety and Emergency from the active ride screen. In an emergency, call 112 for ambulance and police. FataMoto support is not an emergency service, so contact the appropriate public emergency service when you need immediate help.
For anything that is not an emergency, use Profile → Support in the app or email [email protected].
Your personal data
How FataMoto uses your location, documents and other information is explained in the Privacy Policy.